Terms and Conditions
Last Updated: November 7, 2025
Acceptance of Terms
By accessing and using our interactive panorama tour platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.
Description of Service
We provide a web-based platform that converts 3D files into interactive panoramic tours, enabling designers, architects, and their clients to view and collaborate on projects remotely through our 3D commenting features.
User Accounts
To use our service, you must:
- Create an account using Google OAuth authentication
- Provide accurate and complete information
- Maintain the security of your account credentials
- Be at least 18 years of age or have parental consent
You are responsible for all activities that occur under your account.
Acceptable Use
You agree to use our service only for lawful purposes. You must not:
- Upload malicious content or viruses
- Attempt to gain unauthorized access to our systems
- Use the service to infringe on intellectual property rights
- Interfere with or disrupt the service or servers
- Use the service for any illegal or fraudulent purposes
Content Ownership
Your Content: You retain all rights to the original 3D files and content you upload to our platform. By uploading content, you grant us a license to process and store your files solely for the purpose of providing our service to you.
Rendered Panoramas: All panoramic tours and rendered outputs generated by our platform from your uploaded files remain our exclusive property. You are granted a license to view and use these panoramas through our platform, but you do not have ownership rights to the rendered panoramas themselves.
Our Service: All rights, title, and interest in our platform, including its design, features, and functionality, remain our exclusive property.
Service Availability
We strive to provide reliable service but do not guarantee uninterrupted access. We reserve the right to:
- Modify or discontinue the service with or without notice
- Perform maintenance that may temporarily affect availability
- Limit or suspend access for technical or security reasons
Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages arising from your use or inability to use the service
- Any unauthorized access to your content
Our total liability shall not exceed the amount you paid us in the past 12 months.
Payments and Refunds
If you subscribe to a paid plan:
- Fees are charged as specified in your chosen plan
- Payment details are processed securely through our payment provider
- Refund policies will be specified at the time of purchase
Termination
We may terminate or suspend your account immediately if you:
- Violate these Terms and Conditions
- Engage in fraudulent or illegal activity
- Abuse or misuse the service
You may stop using our service at any time. To request account deletion, contact us at admin@athereal.in.
Intellectual Property
You must not copy, modify, distribute, or reverse engineer any part of our service without our explicit written permission.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. We will notify you of significant changes by updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by the laws of India, without regard to its conflict of law provisions.
Disclaimer of Warranties
Our service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
Contact Information
If you have questions about these Terms and Conditions, please contact us at:
Email: admin@athereal.in
Address: N15, Lower Right Basement, Kalkaji 110019, New Delhi, India
By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.